This Action Guide has been prepared to assist Councils, Managers and other staff to access the benefits of good community relations.

It clarifies terms such as 'cultural diversity', 'community relations' and spells out Councils' responsibilities to meet legislative requirements and manage risk. The Guide also provides a set of recommended actions to understand local diversity, improve service delivery to people of culturally and linguistically diverse backgrounds, develop a more skilled and diverse workforce, improve the quality of planning outcomes, support the development of strong communities and ensure governance and decision making represents all community members.

The Guide has been produced under the Local Area Multicultural Partnership (LAMP) program, a partnership strategy between the Local Government Association of Queensland, participating Councils and the Queensland State Government.

Cost: $20

Publications are available to order. All prices include GST, postage and packaging. Order processed on receipt of payment.

Or send your order to:
Local Government Association of Queensland
PO Box 2230
Fortitude Valley BC Qld 4006
Phone: +61-7-3000 2222 Fax: +61-7-3252 4473