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Fringe metro councils score highest in satisfaction ratings

News Release

Monday, 17 August 2015

Fringe metro councils score highest in satisfaction ratings

COUNCILS on the fringes of Queensland’s metropolitan southeast have received the best satisfaction ratings in a comprehensive survey commissioned by the Local Government Association of Queensland.

The 2015 Community Satisfaction Tracking Study shows councils on the outskirts of Brisbane recorded the best overall performance score in Queensland.

Almost 74 per cent of households surveyed in these areas generally believed their councils were doing a good job.

Fringe metropolitan councils scored the highest ratings in the state for delivering basic infrastructure and services, community lifestyle services and facilities, managing their shire, region or city and providing quality.

People in these areas also believed local government performed better than State and Federal governments in the categories of accountability and financial management.

LGAQ president Councillor Margaret de Wit said the overall performance of councils was at a 10-year high.

'Councils are to be commended on the improvements we have seen in this latest survey,' she said. 

'To record such improvement at a time when it has never been a more difficult environment for local government to operate in deserves a pat on the back for our councils.

'Councils have worked hard to achieve more with less and this is evidenced in these results.'

All categories of councils – developed metropolitan, fringe metropolitan, provincial and rural – recorded improved community satisfaction ratings in this year’s survey.

The findings suggest councils are doing a better job of delivering important services such as building and maintaining roads, footpaths, kerbing and guttering, and providing parking facilities.

The survey, which is commissioned by the LGAQ every two years, also found people were more satisfied with their council’s performance in protecting the environment, preserving heritage and making communities safer.

Visit the Community Satisfaction Survey webpage to see this year's survey report


Local Government Association of Queensland
LG House, 25 Evelyn Street, Newstead Qld 4006